How to set up your online account

Contact the Member Services desk either by visiting the facility or by calling 250-372-7725 to obtain your username and temporary password.

The Member Services representative will email you the link to the online site along with your personalized login information and next steps.

*Please note, if you are creating your account for the purpose of registering your child in a program or activity use your own information, NOT the child’s information. Once you have activated your account you will be able to add family members to it.

Registering for an Activity (Private Swim Lesson)

Once your account has been established, registration for Activities is easy:

 1) Click the View Activities button on the registration home page.

2) Select the Activity that you would like to enroll into. Clicking the underlined name will show you a detailed Activity description.

 3) Click the Add to My Cart button if you wish to register for the Activity.

 4) Next, sign into your online registration account by entering your Email and Password (if you aren’t already logged in). 

Proceed to checkout by clicking the Continue button. From this screen you may remove Activities from your cart or view more Activities and add them to your cart.

5) Confirm your Activity name, date and time, enrollee and price

6) Click Continue to proceed with payment. You will be prompted that you are entering a secure site. Enter your credit card information on the Payment Information Page and agree to any required waiver(s) and confirm the payer meets the age requirement of "13 Years or Older".

Click Continue. This system accepts Visa, MasterCard, Discover and American Express.

*Please Note: The name and address must match those that are on file with your credit company. If the address shown is not your credit card billing address, click on the My Account button and change your residential address to match your credit card billing address.

 7) Once your payment has been approved, your receipt will display. Please print a copy of your receipt for your records.

When Can I withdraw from Classes?

For cancellations please contact Member Services by calling 250-372-7725.

Cancellations less than 24 hours before the scheduled lesson cannot be refunded or rebooked.

If online registration is not available to you, you can register in person or over the phone.

New Private Swim Lesson Protocols